Transform your IT service management

Unipress has partnered with InvGate to provide the highest standards of technical expertise, consulting, and support services. Increase your support team's performance like never before with data-driven and intelligent automation to increase your productivity.

Boost your support team’s performance like never before with InvGate solutions.

  • ITSM & ITAM software solutions
  • Pre-sales support on evaluation and configuration
  • Dedicated post-sale support

Powering top IT teams around the world

KPMG
NASA
Price Waterhouse Coopers
Arcos Dorados
Toyota
Peoples Bank
United States Army
Collins Aerospace
AES
Allianz
Alaskan Copper

Build a state-of-the-art service desk

InvGate Service Desk is the solution chosen from mid to large organizations who want to deliver outstanding service.

Ticketing

Improve the way you manage your organization

Workflows

Automate your operations

Analytics

Get a clear view of your team’s performance

SLAs

Prioritize your operations

Self-Service

Encourage self-help

ITIL-Ready

Follow industry best practices

Build a service catalog

Build a service catalog

From HR to IT, give visibility and access to your customers on everything your organization can do for them.

Create a cross-organization service process

Create a cross-organization service process

Implement Enterprise Service Management best practices by integrating your entire organization under one service desk.

Centralize communications on one platform

Centralize communications on one platform

Let users use their channel of choice, be it e-mail, the self-service portal or Microsoft Teams. Everything is organized in one place.

Get a unified view of your asset inventory

Track and manage all hardware, software, cloud and fixed assets in a centralized and automated way.

Inventory

Get a centralized view of all your assets

Discovery

Discover devices connected to your network

Monitoring

Real time information on the use of your assets

CMDB

Lay out your IT infrastructure on a map

Licenses

Optimize software license usage

Gain a complete view of your IT landscape

Gain a complete view of your IT landscape

Track IT asset allocation by user and location seamlessly. Integrate with provisioning services, consolidating user and asset data for efficient management and swift IT discrepancy identification.

Perform software license audits

Perform software license audits

Easily report on the use of commercial software, detect unauthorized installations and monitor license compliance.

Reduce risk to infrastructure changes

Reduce risk to infrastructure changes

With real-time data on users, hardware, software, networks, contracts, business sites, and other assets, your organization can identify impactful relationships to plan and roll out changes and proactively troubleshoot upcoming problems before they occur.

We can help you with your next ITSM project

This is just a small glimpse of what A Nova and InvGate can do for you. Contact us and let’s work together on your next project.